TZI Researches the Use of Chat Bots in the Bremen Bürgerservice
the CAMPUSiDEEN 2018 prize for innovation. IDA can largely train itself with the help of machine learning (ML) methods – for example, by analyzing information from websites or brochures. “However, the system [...] to control and expand the acquired knowledge in a targeted manner. In addition, it presents the learned connections clearly and comprehensibly on a website,” explains Nina Wenig. “Among other things, this